Returns & Exchanges
At Svastika, we want your home to be a sanctuary of peace and beauty. If your purchase isn't a perfect fit, we offer a hassle-free 30-day return policy to ensure your complete satisfaction with our decor collections.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Secure Packaging
Carefully pack the items in their original packaging, ensuring fragile home goods are well-protected to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the exterior of your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.